Frequently asked questions about breakdowns of washer
Question |
Answer |
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After my front load washer finish cycle there is still water remains in the drum. |
If water remains in the drum after unit finishes cycle it means that unit have an issue in draining system. There are could be a few reasons for this malfunction – control board or drain pump failure, clogged drain pump filter, obstruction in drain hoses, kicked drain hose etc. It needs to be provided proper diagnostic to define the problem. |
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Washer moving on the floor while working. |
Washer load unbalanced. Washer should be paused and load evenly distributed in the drum manually. Also it could be slippery floor on which washer is standing like a tile or hard floor. In this case it’s recommended to install special washer foot pads to prevent unit from moving. |
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Loud unusual noise coming from washer when it’s draining water out. |
An obstruction could be in drain pump or in drain pump filter - coins, pins etc. Potentially it could damage motor pump. Filter and pump must be cleared. |
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Washer makes loud noise and wobbling when on spin cycle. |
It could be the problem related to the tub bearing – it could be worn out. It is dangerous as it makes a lot of stress on the tub, the CV joint, and the transmission itself. Unit should not to be used until proper diagnostic provided. |
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Water overfilling in the washer tub. |
It could be caused by the water pressure switch malfunction. Sometimes it happens because a restriction in pressure switch hose and it needs to be cleaned or in it is defective and should be replaced. |
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No water coming to the tub after pressing start button. |
Check out water tap. It could be might be closed. The washer inlet valve could be defective or main control board issue. Diagnostic should be provided. |
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What can cause the water leakage underneath of the washer? |
Water leakage could happen for a few reasons like damaged washer tub, the crack or pinhole in drain pump, hoses. Also the leakage possible from broken water valves. |
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After wash cycle the washer not spinning on high speed |
The washer not going to spin cycle because of the main control board malfunction, broken wire or drive motor issues. Unit needs to be properly diagnosed. |
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Control panel not responsive. |
It could be user interface board or main power control board malfunction as well as a wire harness issue. Sometimes simple unit reset help resolve issue. If not control board should be replaced. |
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The washer is dead – no any lights on control. |
In such case power supply should be checked out for proper voltage. If there’s no power in the power outlet main control board is defective and needs to be replaced. |
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